Thank you for choosing mytrailbuddy.com for your motorcycle parts and accessories!

• The original sales receipt must accompany all return merchandise.
• New items returned will be credited the full purchase price and applicable taxes to the original credit card. Shipping and handling charges are not refundable
•  All shipping charges for retiring parts are the responsibility of the buyer.
• NO RETURNS ON ELECTRICAL PARTS.
• Trail Buddy Inc. will only issue credit to the original credit card or Pay Pal account used for the purchase of the item(s) returned.
• All returned merchandise is subject to inspection and approval prior to credit being issued. Non-approved merchandise will be returned to the customer at their expense.
• We will not accept C.O.D. deliveries for shipped returns.
• We will not accept returns on custom-made parts.
• Items incorrectly shipped to Trail Buddy Inc. will not be returned to the customer.
• For returns involving Warranty / Shipped in Error or product(s) Damaged in shipping, you will need to send us an Email via the Online Ordering section of the Contact Us page, or you may contact us at 616-772-9020 for assistance. You will need to specify the order number for the product you wish to return and be able to provide a brief description of the nature of the problem with the product. One of our Trail Buddy representatives will assist you with the return and provide a return code and prepaid return shipping label (if applicable) via Email.
• Products qualify for Return, if they have not been installed, are in their original packaging, unopened, including all original materials supplied with the product.
• • Returns on orders that utilized "free shipping" the following will apply:

  ·         if the item (s) returned bring the total amount below the qualifying amount of free shipping, a $10.00 shipping fee will be deducted from the refunded amount

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