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We want to hear from you! Please contact us with any comments or questions at the following number or through our email form provided below. **Email is the best way to communicate with us**

 In an effort to communicate with our customers better please use the appropriate email address when contacting Trail Buddy.
For basic questions, order status/issues or bike restorations, please email:

To get shipping information on your order or to get a shipping quote on parts pleases use:


To get information on our parts and TECH questions please use:


To get a bike quote or to get information on our Trail Buddy bikes please use:
To get a return authorization for a return or warranty replacement please use:

 For the warranty form please see: warrantyform.aspx



Shop number,  616-772-9020

We are a small family owned company, and only are staffed by one person, so please leave a message if we miss your call, we will get back to you. Please call between 9:00am and 3:00 pm Eastern Time (US & Canada) Monday through Friday. It is always best to email us on technical questions.
***WINTER HOURS 2022***
Monday, Wednesday, Friday  9:00-3:30 PM EST.
Trail Buddy Inc.
330 W Washington Ave
Zeeland MI, 49464

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