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We want to hear from you! Please contact us with any comments or questions at the following number or through our email form provided below. **Email is the best way to communicate with us**


To get a return authorization for a return or warranty replacement please use fill out the form below and email it to with a subject "Warranty/Return".
Please make sure that the return/warranty is allowed under our return/warranty policy.

 For the warranty form please see: warrantyform.aspx


Shop number,  616-772-9020

We are a small family owned company, and only are staffed by one person, so please leave a message if we miss your call, we will get back to you. Please call between 9:00am and 3:00 pm Eastern Time (US & Canada) Monday through Friday. It is always best to email us on technical questions.

Phone Order Policy:

We will gladly take an order over the phone, but we will need a valid email address for confirmation purposes.  We will send you an email confirmation.  We ask that you review all the information, (shipping address and the parts ordered).  Please confirm (you may have to check your junk folder), by either responding to the email or calling us back, that the order is correct, and you want the order to proceed. 


We pride ourselves on our fast shipping times, so we would like to have this process done within an hour of taking the phone order.  

Trail Buddy Inc.
330 W Washington Ave
Zeeland MI, 49464

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