We want to hear from you! Please contact us with any comments or questions at the following number or through our email form provided below. **Email is the best way to communicate with us**
Email
In an effort to communicate with our customers better please use the appropriate email address when contacting Trail Buddy.
For basic questions, order status/issues or bike restorations, please email:
To get shipping information on your order or to get a shipping quote on parts pleases use:
trail-buddy@hotmail.com
To get information on our parts and TECH questions please use:
Trail-buddyparts@hotmail.com
To get a bike quote or to get information on our Trail Buddy bikes please use:
To get a return authorization for a return or warranty replacement please use:
For the warranty form please see: warrantyform.aspx
Phone
Shop number, 616-772-9020
We are a small family owned company,and only are staffed by one person, so please leave a message if we miss your call, we will get back to you. Please call between 9:00am and 3:00 pm Eastern Time (US & Canada) Monday through Friday. Saturday hours are from 9:00am to 12:00pm. It is always best to email us on technical questions.
Trail Buddy Inc.
330 W Washington Ave
Zeeland MI, 49464
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